Human Performance and Operations
SLA-Based Outsourcing
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Outsourced operation in a large corporate environment: Stable, scalable operation in complex, multi-country organizations – without internal capacity expansion.
Our clients do not buy headcount or temporary resources, but a continuously operating, operation assumed with delivery responsibility.
The focus is on taking over and managing the entire operation, not on performing individual tasks.
Our service covers BA/BI operations, PMO, HR operations, and teams built around unique specialized topics.
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Strategic Talent Acquisition
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During strategic talent acquisition, we provide the management of the recruitment process for companies on an interim, long, or short-term basis.
The focus is not on individual hires, but on the complete end-to-end recruitment operation, decision points, and capacity management. Occasionally, we carry out priority, strategic, or sensitive recruitment in parallel. Integrating candidate experience, employer branding, and internal mobility receives special attention. Guided operations result in faster decision-making, better acceptance rates, and predictable scaling. The solution establishes a long-term sustainable, data-driven recruitment model.
Tools and methodologies used: recruitment governance, RPO, workforce planning, recruitment analytics, KPI/OKR, ATS systems, employer branding frameworks, stakeholder management.
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HR automation with AI application
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The goal of the service is to automate administrative and operational processes related to HR, reducing manual load and increasing organizational efficiency.
We map, simplify, and redesign existing HR processes end-to-end, and then make the operation faster and more predictable with automation, RPA, and AI solutions.
We handle complex, multi-actor HR processes with BPMN-based process design.
HR becomes more automated and faster, it interprets and structures more easily: it supports goal setting, feedback, competence, and knowledge management. The education we have a special methodology for.
We apply AI-based solutions with human control in all cases, in the interest of a commercially usable, unified HR operation.
Toolset and competence: most significant HRISs: SAP SuccessFactors, Workday, Nexon, HRMaster. PowerBI, PowerPlatform, Zoho. AI tools in the development and LLM fields.
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AI-driven Knowledge Management
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The goal of AI-driven knowledge management is the activation of enterprise-wide knowledge. Organizational knowledge is vast, but organization is generally lower than this. Structured exploration, standardization, and putting it into active use is a treasure in a complex, large-scale environment.
The service builds on the connection of existing knowledge bases, experiences, and communication contents, even alongside international and diverse organizational operations.
A quickly searchable knowledge base is created for colleagues with AI support.
Tools and technologies used: corporate chatbots, AI-based content generation and search, Viva Engage, SharePoint, digital learning journeys, change and knowledge management methodologies, analytical reporting.
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HR system implementation
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HR management with excellent tools: unified, data-driven HR operation with management decision support.
The service starts from the difficulties of existing HR processes and systems, introduces new processes and systems, and conducts training.
The goal of the implementation is transparent operation of daily decision support, automated reporting, and cost and efficiency management.
As a result, HR administration is reduced, Excel dependency is eliminated, and HR supports management as a true internal service provider.
Used or related technologies and methodologies: HRMASTER, NEXON, Power BI / BI, automated reporting, integration, operational automation, workshop-based design, iterative implementation, change management.
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Székhelyünk: 1113 Budapest, Bocskai út 134-146. E. ép. 1. emelet
Email: info@nordconn.com